FAQ

Convention & Post-Convention Ordering

During and immediately following major conventions, we operate under a Convention Fulfillment Period and our standard 3-business-day processing timeframe is temporarily suspended.

Fulfillment of Convention Online Exclusive orders begins no earlier than the week following the convention’s end date. Remaining convention inventory released after the event is a Post-Convention Release and is added to the existing Convention Fulfillment Queue behind orders already in the queue.

All orders placed during a Convention Fulfillment Period — including regular, non-exclusive in-stock products — are subject to the Convention Fulfillment Queue and are processed in the order received. “Beginning fulfillment the following week” means we begin processing the queue that week; it does not mean all orders will be processed or shipped during that week.

Once your order ships, you will receive an email confirmation with tracking information. For full details, please see our Shipping Policy.

Preordering

Our standard preorder turnaround time is approximately 3 weeks from the date the preorder is posted online to when shipping begins, unless otherwise stated on the product page.

If you purchase a preorder item together with currently stocked merchandise, your in-stock items will be set aside and the entire order will ship once the preorder item becomes available.

If you do not wish to wait for the preorder item, please contact info@yesterdays.com to discuss available options.

SDCC Preordering

SDCC Con Exclusives: Available for pickup at Booth #1028 or earlier during our Con Pick-Up Party at the disclosed location on the Tuesday before SDCC begins. Please have your order number and ID available to complete pickup.

SDCC Online Exclusives: Fulfillment begins no earlier than the week following the completion of SDCC. These orders are processed in the order received and are subject to our Convention Fulfillment Policy — there is no guaranteed processing or shipment date.

Remaining SDCC Inventory: Remaining SDCC inventory subsequently made available online is a Post-Convention Release and is added to our existing Convention Fulfillment Queue, processed in the order received behind orders already in the queue. Any other products ordered during this fulfillment period, including regular non-SDCC merchandise, are subject to the same Convention Fulfillment Policy and are not guaranteed to ship within 3 business days.

Discount Codes

Only one (1) discount code may be used at checkout. Discount offers for Free Shipping only include discounted USPS First-Class Mail and Economy International. Any orders made without USPS First-Class Mail or Economy International as the chosen shipping method will be disregarded and shipped USPS First-Class Mail or Economy International. We reserve the right to cancel any discount codes or orders we find to be fraudulently using discount codes.

Do you accept returns or exchanges?

Exchange only. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Return shipping costs are the responsibility of the buyer. We recommend shipping with tracking. We are not liable for returned items that were shipped without a trackable option.

If you need to exchange an item, please email us at info@yesterdays.com.

My item arrived damaged or I received the wrong item. What do I do?

Shit happens. We’ll make it right.

Please email info@yesterdays.com with your order number and details of the problem. If a replacement is appropriate and available, we’ll get one sent out as quickly as possible.

Do you wholesale your items?

Yes we do. Please contact info@yesterdays.com for pricing. Please provide your name, company name, location, store information and links to websites and social platforms.