Shipping Policy
← Back to PoliciesWhen will my order ship?
Standard Orders
Under normal operating periods, orders are processed and shipped within 3 business days of purchase.
Once your order has been fulfilled, you will receive a shipping confirmation email with tracking information. You can also find tracking information in the Orders section of your account.
Exception — Convention Fulfillment Periods: Our standard 3-business-day processing timeframe is temporarily suspended during and immediately following major conventions while we process increased order volume.
During a Convention Fulfillment Period, all orders are subject to the Convention Fulfillment Policy below, including orders containing regular in-stock products that are not convention-related or exclusive.
Our normal 3-business-day processing policy resumes once the Convention Fulfillment Queue has been completed.
Convention & Post-Convention Ordering
Convention Online Exclusives
During a convention, we may offer Convention Online Exclusive products for purchase through our website.
Fulfillment of Convention Online Exclusive orders begins no earlier than the week following the convention’s end date. Orders are processed in the order received.
Post-Convention Releases
Following a convention, we may make remaining Convention Exclusive merchandise and other convention inventory available for purchase online.
The date and time of a Post-Convention release will vary depending on inventory availability and when we have completed our post-event inventory count.
Post-Convention orders are added to our existing Convention Fulfillment Queue and are processed in the order received behind orders already in the queue.
Convention Fulfillment Timeframes
Due to the significant increase in order volume surrounding conventions, we cannot guarantee a specific processing or shipment date during a Convention or Post-Convention Fulfillment Period.
When we state that fulfillment will “begin the following week,” this means that we will begin processing the Convention Fulfillment Queue during that week. It does not mean that all orders will be processed or shipped during that week.
What orders are affected?
All orders placed while we are operating under a Convention Fulfillment Period are subject to the Convention Fulfillment Queue.
This includes:
- Convention Exclusives
- Convention Online Exclusives
- Remaining convention inventory released after the event
- Regular in-stock pins
- Apparel, accessories, and other regular merchandise
- Orders containing a combination of convention and regular merchandise
Purchasing a regular, non-exclusive product during a Convention Fulfillment Period does not place the order under our normal 3-business-day processing timeframe.
Orders are processed in the order received. Order size, product type, or shipping method does not change an order’s position in the fulfillment queue.
Once the Convention Fulfillment Queue has been completed, our normal 3-business-day processing policy resumes.
Once your order ships, you will receive an email confirmation with tracking information.
Preordering
Our standard preorder turnaround time is approximately 3 weeks from the date the preorder is posted online to when shipping begins, unless otherwise stated on the product page.
If you purchase a preorder item together with currently stocked merchandise, your in-stock items will be set aside and the entire order will ship once the preorder item becomes available.
If you do not wish to wait for the preorder item, please contact info@yesterdays.com to discuss available options.
SDCC Preordering
SDCC Con Exclusives
SDCC Con Exclusives will be available for pickup at Booth #1028 or earlier during our Con Pick-Up Party at the disclosed location on the Tuesday before SDCC begins.
Please have your order number and ID available to complete pickup.
SDCC Online Exclusives
Fulfillment of SDCC Online Exclusive orders begins no earlier than the week following the completion of SDCC.
These orders are processed in the order received and are subject to our Convention Fulfillment Policy above.
There is no guaranteed processing or shipment date. Beginning fulfillment the following week does not mean that all orders will be processed or shipped during that week.
Remaining SDCC Inventory
Remaining SDCC inventory subsequently made available online is considered a Post-Convention Release and is added to our existing Convention Fulfillment Queue.
These orders are processed in the order received behind orders already in the queue.
Any other products ordered during this fulfillment period, including regular non-SDCC merchandise, are subject to the same Convention Fulfillment Policy and are not guaranteed to ship within 3 business days.
What shipping options are available?
Domestic (USA): USPS Ground Advantage, USPS Priority Mail, and available UPS services.
International: First Class Economy Uninsured, First Class Premium Insured, and DHL Express.
How long will my shipment take after dispatch?
The following are estimated carrier transit times after your order has shipped. These estimates do not include Yesterdays’ processing or fulfillment time.
Domestic (USA): Approximately 1–3 days
Canada:
- Economy: Approximately 1–3 weeks
- First Class: Approximately 1–2 weeks
- DHL Express: Approximately 3 business days
Rest of the World:
- Economy: Approximately 1–6 weeks
- DHL Express: Approximately 3 business days
Carrier transit times are estimates and are not guaranteed by Yesterdays.
How do I track a First-Class International Order?
Please use our shipping forwarder’s tracking service for First-Class International packages.
Are duties included in international shipping costs?
No. Import duties, taxes, customs fees, and other charges imposed by the destination country are the responsibility of the customer.
Please check with your local customs office for information regarding potential charges.
I am impatient. Where is my order?
First, check your tracking information for the carrier’s estimated arrival date.
Once an order has been dispatched, delivery is handled by the shipping carrier. If your tracking shows a delay or delivery issue, please contact the carrier first.
If the carrier cannot resolve the issue, contact us at info@yesterdays.com and we’ll do our best to help.
My item arrived damaged or I received the wrong item. What do I do?
Shit happens. We’ll make it right.
Please email info@yesterdays.com with your order number and details of the problem. If a replacement is appropriate and available, we’ll get one sent out as quickly as possible.